Turnover Rate Benchmarks
Total separations rate · Total nonfarm, US
Definition: sum of the 12 monthly CES employment levels in the same industry/region; numerator: sum of the 12 monthly total separations levels (JOLTS annual average rate)
View headcount and employee addition and attrition trends. Check your employee group, exit categories and period before comparing benchmarks.
Explore Zoho PeopleBased on official documentation; HRRef has not tested Zoho People. Validate your measurement definition before comparing benchmarks.
Sources and reporting details
Zoho People is one option for following changes in your workforce. Its Employee Information reports cover headcount and employee addition and attrition trends, with selectable periods for the trend reports. Use these views as a starting point for internal monitoring, then verify your employee population, exit categories and calculation before making a benchmark comparison. This recommendation is based on official documentation; HRRef has not tested the product. The documentation does not establish that its standard reports reproduce BLS JOLTS rates.
Official documentation checked 2026-10-13.
An internal annual indicator for your selected workforce and year. No automatic comparison with the BLS annual-average monthly rates below.
Total exit events over 12 months / mean of the 12 monthly employee counts for the same workforce × 100.
Use the same workforce and dates in both inputs. A rate above 100% is possible when exit events exceed average staffing; this is not a percentage of unique people.
2025 annual average. BLS JOLTS Table 20, not seasonally adjusted.
| Segment | Value | Vintage |
|---|---|---|
| Total nonfarm, US | 3.3% | 2025 annual average |
| Manufacturing, US | 2.4% | 2025 annual average |
| Retail trade, US | 3.8% | 2025 annual average |
| Professional & business services, US | 4.6% | 2025 annual average |
| Leisure & hospitality, US | 5.6% | 2025 annual average |
| Financial activities, US | 2.3% | 2025 annual average |
| Health care & social assistance, US | 2.9% | 2025 annual average |
| Accommodation & food services, US | 5.5% | 2025 annual average |
| South region, US | 3.4% | 2025 annual average |
| Northeast region, US | 3% | 2025 annual average |
Denominator: sum of the 12 monthly CES employment levels in the same industry/region; numerator: sum of the 12 monthly total separations levels (JOLTS annual average rate)
Fixed methodology boxes — see /methodology for the full policy.
An internal annual turnover indicator and a national annual-average monthly rate answer different questions. Start by documenting your workforce, exit types and period.
- Fix the period and workforce
Choose a calendar year or a rolling year. Count exits and employees for the same internal workforce over those dates. Keep the same rule for your monthly employee snapshot, and document how you handle temporary staff and transfers. - Record the exit types
Keep voluntary departures, employer-initiated departures and other exits separate. Define what your internal voluntary-turnover figure includes. In JOLTS, retirements and transfers to other locations belong to other separations, not quits. - Average the monthly employee counts
For the internal annual indicator here, add the 12 monthly employee counts and divide by 12. Use that mean with the exit events from the same year and workforce. It measures events relative to average staffing, not the share of unique people who left; repeated replacement can produce a rate above 100%. - Match the national definition before comparing
BLS annual-average rates divide the sum of 12 monthly exit levels by the sum of 12 monthly CES employment levels, then multiply by 100. This is a ratio of sums, not the internal annual formula or a simple arithmetic mean of monthly rates. Population, exit definitions, employment timing and industry or region also need to match.
National definitions: JOLTS Table 20, footnote · BLS data definitions.