Percentage of employees classified as "engaged" on standardized survey instruments. Source: Gallup, Peakon, Glint, Qualtrics 2024. Internal survey scores vary by instrument — use percentile position, not absolute score, for comparisons.
| Industry | P25 | P50 Median | P75 (Top Quartile) | Actively Disengaged |
|---|---|---|---|---|
| Technology | 52% | 62% | 72% | 12% |
| Financial Services | 48% | 58% | 68% | 15% |
| Healthcare | 45% | 55% | 65% | 18% |
| Retail | 38% | 48% | 60% | 22% |
| Manufacturing | 38% | 48% | 60% | 20% |
| Professional Services | 50% | 60% | 70% | 13% |
| Government / Public | 32% | 42% | 55% | 25% |
| Nonprofit | 50% | 62% | 72% | 12% |
| Education | 45% | 55% | 65% | 18% |
| Hospitality | 35% | 45% | 58% | 25% |
Employee Net Promoter Score = % Promoters (9–10) minus % Detractors (0–6). Scale: -100 to +100.
| Industry | P25 | Median | P75 | Interpretation |
|---|---|---|---|---|
| Technology | +5 | +22 | +42 | Volatile — post-layoff scores have shifted widely |
| Financial Services | +3 | +18 | +36 | Historically cautious responders; scores tend lower |
| Healthcare | +0 | +14 | +30 | Mission-driven uplift offset by burnout pressure |
| Nonprofit | +8 | +28 | +48 | Highest mission alignment; often highest eNPS |
| Retail / Hospitality | -15 | +5 | +22 | Wide variance; hourly-heavy scores trend negative |
| Professional Services | +5 | +22 | +40 | Above-average when culture + comp align |
| Government / Public | -20 | +0 | +18 | Lowest eNPS; bureaucracy + pay gap are primary drivers |