Employee Engagement Benchmarks
Engaged employees · Global
Definitions travel with the number — see the methodology page for the full policy.
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Survey source and measurement details
Keep the questions, response scale, scoring rule, workforce and collection period consistent when following your own results. Before using an external benchmark, check that its instrument and population match yours. The eNPS calculator below performs arithmetic on your inputs; it does not validate survey design or make custom results comparable.
Official documentation checked 2026-10-13.
Employee Net Promoter Score = % Promoters − % Detractors. Compares against the listed Culture Amp median eNPS by vintage segment.
2025 data, published April 2026. State of the Global Workplace 2026, excerpt, © Gallup.
| Segment | Value | Vintage |
|---|---|---|
| Global | 20% | 2025 data, published April 2026 |
| Global | 64% | 2025 data, published April 2026 |
| Global | 16% | 2025 data, published April 2026 |
| US/Canada | 31% | 2025 data, published April 2026 |
| Europe | 12% | 2025 data, published April 2026 |
January 2026 vintage (collected Jan–Dec 2025), excerpt, © Culture Amp. Size-segmented sub-pages update on their own cadence — always check the vintage stamp.
| Segment | Value | Vintage |
|---|---|---|
| All Industries (Global) | 71% | Jan 2026 vintage (collected Jan-Dec 2025) |
| Retail | 70% | Jan 2026 vintage (collected Jan-Dec 2025) |
| New Tech | 71% | Jan 2026 vintage (collected Jan-Dec 2025) |
| Segment | Value | Vintage |
|---|---|---|
| All Industries (Global) | +17 | Jan 2026 vintage (collected Jan-Dec 2025) |
| Retail | +20 | Jan 2026 vintage (collected Jan-Dec 2025) |
| New Tech | +17 | Jan 2026 vintage (collected Jan-Dec 2025) |
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